Delivery & Service Information

Information and costs can be found below to help decide the most suitable delivery option. If we have not covered what you need please get in touch and we will try and help you further.
All delivery information subject to current service level of Royal Mail.
Normal service
The normal period of time for printing your order and getting it dispatched is 2 days.
Same day service
If your order is urgent you can upgrade to "Same day shipping" when you are in the shopping cart. This means we will print and dispatch your order the same day you place it. The cut off point for same day shipping is 3.00pm weekdays and 10.30am Saturday. Orders received after these times would be dispatched the next working day.
1st class post
Normally you can expect it to take 1 to 2 days in the post to reach you, but this is not guaranteed and cannot be tracked. Royal Mail claim to deliver 1st class within 2 days 90% of the time. 
Next day guaranteed delivery options
The next day guaranteed delivery options can be tracked online and will require a signature at delivery point - if a signature is not available the package is returned to the nearest depot - information will be left letting you know how and where you can collect your picture. Deliveries cannot be made on Sundays and public holidays.
There are postcode regions in the UK which are not covered by NDG - we have put a list of those postcodes at the bottom of the page.
Delivery costs
Note: delivery costs are fixed per consignment, no additional costs apply if multiple items are ordered at the same time.
Normal service + 1st class post. £2.00 estimated delivery is 3 - 5 days
Same day shipping + 1st class post. £3.00 estimated delivery is 1 - 2 days
Same day shipping + next business day guaranteed before 1pm. £8.80
Same day shipping + next business day guaranteed before 9am. £23.00
Same day shipping + Saturday guaranteed before 1pm. £13.00
Same day shipping + Saturday guaranteed before 9am. £28.00
eurozone (excluding UK) estimated 5 to 7 days. £4.50
eurozone (excluding UK) estimated 3 to 5 days. £11.00
Your edible photo is shipped in an air tight zip lock plastic bag, inside a stiff re-enforced cardboard envelope to prevent bending and accidental damage. The maximum envelope size is 13.1 x 9.2" / 33.4  23.4cm. Packaging is included in the delivery costs. 
Regional restrictions regarding next day delivery
The information below correct as of 14/05/2016.

We cannot guarantee delivery by 9am to the following postcode areas:
AB30-39, 41-45, 51-56
BT 35, 44, 47, 51, 53, 54, 70-71, 76, 77, 81, 92-94
DG 9 (7&9)
FK 17-21
GY 1-9
HG 3
HS 1-9
IM (all except IM1)
IV (all except IV1)
LA 18, 20
LD 1-4, 6
LN 4-6, 10
KA 27,28
KW All
PA 20-49
PH 15-50
PL 29 (3)
PO 30-41
SY 25
TR 12-13, 17-26
YO 41, 43, 51, 60-62
ZE 1-3

We deliver by 5.30pm the next working day in the following postcode areas:
AB30-56 Aberdeen
IV21-28, 40, 52, 54 Inverness
KW1-14 Orkney
PA28-38 Argyll
PH15, 17-26 Perthshire
PH31-40 Perthshire
PH49 Ballachulish
PH50 Kinlochleven
HS1 Stornoway (Lewis)
HS3 Harris
HS4 Scalpay
HS5 Leverburgh
HS6 N Uist
HS7 Benbecula

HS8 Erisksay
HS8 S Uist
HS9 Castlebay (Barra)
IV41-51, 55-56 Skye
KA27 Arran
KA28 Cumbrae
PA20 (0&9) town only

PA41 Gigha
PA42-49 Islay
PA60 Jura
PA77 Tiree
KW15 Kirkwall Town
KW16 Stromness Town only
GY9 Alderney (Channel Islands)
ZE1 Lerwick (Shetlands)

We deliver within two working days by 5.30pm to the following islands:
GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
PA61 Colonsay
PA62-75 Mull
PA78 Coll
ZE2-3 Shetlands

We deliver within three working days by 5.30pm to the following islands:
KW16-17 Orkney
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Kuck
PH43-44 Rhum & Canna